<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1412587358943100&amp;ev=PageView&amp;noscript=1">

Understanding the Needs of Your Agency: How Stuckey Supports Your Success

At Stuckey & Company, we recognize that independent insurance agencies require robust support systems to thrive in a competitive market. Our commitment is to empower you with the tools and resources necessary for success. Here's how we stand by our promise: 

Support

The 151 Promise: Timely Responses for Complete Submissions 

We understand the importance of prompt service in your daily operations. Our 151 Promise ensures that for all complete submissions and service requests received by 1:00 PM Central Time, we strive to provide a response by 5:00 PM Central Time the same business day. For those received after 1:00 PM but before 5:00 PM, our goal is to respond by 1:00 PM Central Time the following business day.  

It's important to note that while we are committed to timely responses, immediate completion of requests may not always be feasible. To enhance efficiency, we offer self-service options for most carriers through our online platforms. These tools enable you to manage many tasks independently, streamlining your workflow.  

If you encounter challenges or have questions about our systems, please don't hesitate to reach out to our dedicated support team at service@stuckey.com. We're here to guide you through any uncertainties.  

Single Point of Contact: Personalized Support 

Navigating the complexities of insurance products can be daunting. That's why we assign your agency a single point of contact at Stuckey & Company. This dedicated representative will:  

Guide you to the best products suited for your clients.  

Assist with agency appointments and online access to our raters. stuckey.com 

Introduce you to specialists in professional liability and other areas.  

Provide suggestions on individual risk placements. 

Our goal is to set you up for success by offering personalized, consistent support tailored to your agency's unique needs. 

"We Do It For You" Co-Branded Marketing: Generating Warm Leads 

Marketing can be resource-intensive, which is why we offer the "We Do It For You" co-branded micro-targeted lead campaign. Starting at $795 per month, this integrated campaign includes:  

Five email blasts targeting a minimum of 10,000 qualified businesses geo-coded to your agency.  

Sales funnel postcards to engage potential clients.  

A webinar to showcase your expertise and services.  

This initiative is designed to generate warm leads, allowing you to focus on building relationships and closing deals.

Empowering You Through Training and Support 

Our support team enables you to operate independently and efficiently. If you're unfamiliar with certain processes or systems, we're here to assist. Our approach includes:  

Training: Providing comprehensive guidance on our tools and services.  

Collaborative Assistance: Working alongside you to ensure understanding and proficiency. stuckey.com+1stuckey.com+1 

Ongoing Support: Conducting follow-ups to address any lingering questions or concerns.  

By investing in your development, we aim to equip you with the confidence and skills to manage your business effectively.  

At Stuckey & Company, your success is our priority. Through timely responses, personalized support, targeted marketing, and empowering training, we are dedicated to understanding and fulfilling the needs of your insurance agency. 

Topics: Support

Stuckey & Co